At NostalgicBulbs.com, we take security very seriously. All of our employees have reviewed our privacy policy and must log in to a secure administration site with an username and password to view any customer/sales information. A NostalgicBulbs.com technical team checks our security monthly, so you can rest assured that your information is private. For transferring sensitive information such as credit card accounts, we rely on Braintree - a PayPal Company checkout secure encryption technology.

When you send or transmit your sensitive information (such as your credit card number) to our site, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. A secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".

What information does NostalgicBulbs.com collect?
When you visit our web site, our web server automatically recognizes the domain name and e-mail address (where possible). We collect the domain of visitors to our web site, the e-mail address of those who communicate with us via e-mail, aggregate and user-specific information on which pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.

Why do we collect this information?
The information we collect is used to improve the content of our web site and to customize the content and/or layout of our pages for each individual consumer.

Will you be contacted by NostalgicBulbs.com?
If you supply us with your e-mail or postal address online, you may receive periodic e-mails or postal mailings from us with information on new products, services and upcoming events. You may opt out from receiving e-mails or postal communications at any time. If you order from us, we may contact you with questions about your order and/or ordering experience. We use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site. If you do not wish to receive e-mail or postal mail from us, please refer to the information below to contact us.

What does NostalgicBulbs.com do with information about my gift recipients?
We collect contact information for gift recipients to ensure correct gift delivery. While we do not share any contact information for gift recipients outside of NostalgicBulbs.com, they may, from time to time, receive offers from us about new features, products or services which we think they will find interesting. Gift recipients are always able to opt out of receiving future mailings.

Does NostalgicBulbs.com share customer lists?
From time to time, we make our customer postal address lists available to other reputable organizations whose products or services we think you may find interesting. If you do not want us to share your postal address with other companies, please refer to the information below to contact us. We do not share e-mail addresses.

What happens when I create an account with NostalgicBulbs.com?
You do not have to create an account or register to place an order, request a catalog, or browse the web site. If you want to save address information for the next time you visit or place an order, we need to identify your information through account and/or registration information. If you choose to create an account, you will be requested to select a user name and password. Our web server will recognize registered users when they return to the web site and prompt them to "sign in" (if you are using the same computer that you used to create your account). The information needed to help our server recognize a registered user is stored in a "cookie" on your computer. Cookies do not have the ability to search your computer for other information or transmit information to any other location.

Is my credit card and personal information safe?
We use sophisticated encryption and authentication tools to protect the security of our customers' personal information, including credit cards and passwords. We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at NostalgicBulbs.com. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What happens if NostalgicBulbs.com is sold?
If we are acquired by another company, or a significant portion of our assets is sold to another company, all of the customer information that we have collected may be transferred to the new company. This would include only consumer information since we don’t ever see or keep your financial info.

Tracking and Cookies

 

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We and our third party partners may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.