RETURNS POLICY
Our easy 30-day return policy gives you time to make sure you love what you got. NostalgicBulbs.com will issue a refund, replacement, or credit if you are not satisfied with your purchase and notify us within 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Read more about our returns and refund policy.
The following items can not be returned:
Special orders and custom-made pendants, cannot be returned. All lamp wires that were cut as an order by the foot are also not eligible for return. Shipping costs are not refundable.
DAMAGED OR INCORRECT SHIPMENT
NostalgicBulbs.com will, at our discretion, replace or issue a refund for any damaged or incorrect items as well as any applicable shipping costs if we made an error shipping your order or it was damaged in shipment.
For a damage claim to be successful, NostalgicBulbs.com has to be notified of the damage within 7 working days of the damage. As the shipper, we will file the claim on the customer's behalf and arrange for a replacement at no charge and no shipping, or arrange for a refund.